Showing posts with label Campaign Design. Show all posts
Showing posts with label Campaign Design. Show all posts

Thursday, 30 May 2013

Measuring an E-mail Marketing Campaign


·         100% of the marketing channel must be measurable with ROI indicators.

·         Real time data analysis of every email is necessary.

Email marketing service providers must be link to in house CRM in order to have the ability to perform real-time monitoring (actions such as openings and clicks) of each email from the time they leave our server until they are delivered to the final recipient. Some of the most important indicators to be measured and monitored on an email marketing campaign are:

Open Rate
The opening rate recorded of recipients who have seen the emails.
To register this statistic is that the recipient must enable images in your email program so they load or press a link included.

Click Rate
Record it clicks that occur on any newsletter.
This indicator reflects the effectiveness of the campaign and the relevance of your offer.

Conversion rate
allows us to track conversion goals in a particular website (often integrated with Google Analytics).

Email opt out
If the casualty is very high, it is because the message you send is not relevant or importance to the recipients and should immediately review your content.

Bounce Rate
Measuring the quality of the Campaign list is certainly very important as it allows us to work exclusively with real recipients.
The rebounds are usually per recipient or register unknown domain.

Good email marketing campaigns are not simply send one newsletter massively; consist of comprehensive and continuous analysis of key indicators that we reflect the behavior of the recipients what will eventually become measurable results!

Campaign Member Details


Member Details

Campaign
Responded
Lead id
Campaign score
Status
Level of Interest
Responded
Reply
Converted Leads
 

 

E-mail Actions

Opens
Unopened
Clicks
E-mail opt out
Lead Rating
 
 
Forwarded
Soft bounced
Forwarded opens
Hard bounced
 
 
Facebook Likes

 

Phone Actions

Stage
Total Positive
              1st call Attempt          Time
Total Negative
              2nd call Attempt         Time
No Answer
              3rd call Attempt          Time
Wrong Inf. Prevent contact
Total Attempts
Wrong Inf. Prevent contact

Campaign Details Lay Out


Campaign Planning

Start Date
Expected Revenue
End Date
Budgeted Cost
Number Emails Sent
Actual Cost
Number Phone Calls made
 
Expected Response %
ROI

 

Campaign Statistics

Total Responses
Number total Opportunities
Total Leads Created
Number won Opportunities
Qualified Leads
 
Appointments
Total value Opportunities
Converted Leads
Total value won Opportunities

 

E-mail Statistics

Opens
Unopened
Clicks
E-mail opt out
Lead Rating
 
 
Forwarded
Soft bounced
Forwarded opens
Hard bounced
 
 
Facebook Likes

 

Phone Statistics

Stage
Total Positive
              1st call Attempt 
Total Negative
              2nd call Attempt 
No Answer
              3rd call Attempt 
Wrong Inf. Prevent contact
Total Attempts
Wrong Inf. Prevent contact

 

Campaign Planning

Start Date
Expected Revenue
End Date
Budgeted Cost
Number Emails Sent
Actual Cost
Number Phone Calls made
 
Expected Response %
ROI